Furniture Assembly FAQ: Pricing, Delivery & Warranty

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Miami Furniture Assembly Svcs LLC provides furniture assembly and installation for homes, offices, and commercial properties. Services include office furniture, cubicles, kitchen cabinets, closet systems, fixtures, furnishings, and hotel furniture, fixtures, and equipment (FF&E).

We also offer furniture disassembly and reassembly, local warehouse pickup and delivery, and receiving and storage for furniture projects. Your written quote identifies the services included.

Call 786-474-6972 or email info@miamifurnituresassembly.com.

Please provide the service address, product links or photographs, quantities, and the services you need. Include any delivery deadlines, stairs, elevator restrictions, parking requirements, or building insurance requirements so we can prepare an accurate quote.

Our minimum service charge starts at $295.00. The final price depends on the products, quantity, labor, access conditions, and services requested.

Additional services and expenses will be identified in your written quote or approved before the additional work begins.

Contact our office to confirm availability and approve your written quote. A 60% deposit is required after the job has been awarded to schedule the service date.

Please confirm that the furniture, work area, and building access will be ready before scheduling. Appointments are subject to availability.

For projects that include warehouse receiving:

1. 60% is due after the job is awarded to schedule the service date.
2. 20% is due before furniture is received at our warehouse.
3. The remaining 20% is due upon completion of the job.

For projects without warehouse receiving, the payment schedule will be stated in your approved written quote.

We accept credit cards, ACH bank transfers, cash, and Zelle through our approved payment channels.

We do not accept personal checks or business checks.

Make service payments only through the payment instructions provided by our office. An installer may collect payment only when authorized by the office and when the payment is recorded on your invoice.

A 2.9% surcharge applies to credit-card payments, including deposits and installment payments, where permitted by applicable law and our card-network and payment-provider rules.

The surcharge will not exceed our permitted acceptance cost or any lower applicable limit. It will be disclosed before payment and shown separately on your receipt.

We do not apply this surcharge to debit cards, prepaid cards, ACH transfers, cash, or Zelle.

The final balance is due upon completion of the job.

If the balance remains unpaid after four calendar days following completion, a $20.00 daily late fee begins on the fifth calendar day, subject to applicable law. The completion date is day zero.

Please make sure:

• The furniture and necessary parts have arrived.
• Cartons are in the room where the furniture will remain, unless relocation is included in your quote.
• There is enough clear space to assemble and install the products safely.
• An authorized adult age 18 or older will remain onsite, unless another arrangement has been approved in writing.
• Building access, loading areas, elevator reservations, parking, and insurance requirements are arranged.
• Children, pets, and other people remain outside the work area.
• The work area has adequate lighting and safe working conditions.

Notify our office before the appointment if anything may prevent the work from proceeding.

Some vendors may provide their own COI, subject to the building’s acceptance.

If our company’s COI will be used, the vendor must contact the building manager, request a sample certificate and the building’s insurance requirements, and send those documents to our office. We will forward them to our insurance carrier.

Please arrange this before the scheduled visit. Issuance is subject to our carrier’s processing time, approval, and available coverage.

A $295.00 no-work visit charge applies when the crew cannot perform work because of circumstances such as incorrect scheduling, construction delays, unavailable access, missing elevator arrangements, or COI requirements that were not provided and resolved beforehand by the vendor or building.

This charge does not apply when the failed visit is caused by our company. We do not apply duplicate no-work charges to the same visit.

Any subsequent service visit will be scheduled and priced separately.

Notify our office as soon as you discover the issue, preferably before the scheduled appointment.

If the issue is discovered during service, we will explain what can safely be completed. Work already performed will be charged proportionately, and payments allocated to unfinished work will be credited toward the remaining work.

The customer is responsible for arranging replacement items or parts with the seller or manufacturer. Confirm that replacements are correct and complete before scheduling another visit.

Return visits for missing or damaged items start at $295.00. The return-visit charge will be disclosed and approved before scheduling.

This charge does not apply to a return visit required to correct our own error or perform covered workmanship warranty service.

If another visit is needed solely because our crew could not finish the agreed work during the scheduled visit, there is no additional return-visit charge.

If the return is needed because of missing parts, damaged products, additional requested work, or site conditions outside our control, the applicable charge will be explained before scheduling.

The labor rate is $65.00 per employee per hour, with a minimum of four billable hours per assigned employee. This minimum accounts for travel time, fuel, and personnel allocation, even when the onsite work takes less time.

The $295.00 minimum service charge is a minimum total labor charge, not an additional fee added to the hourly calculation.

Examples:

• One employee for the four-hour minimum: $260.00 in calculated labor, adjusted to the $295.00 minimum service charge.
• Two employees for the four-hour minimum: $520.00 in labor.

Additional billable time and separately approved expenses may increase the total. Your quote will identify the planned crew and applicable charges.

Yes. Pickup and delivery from local warehouses within the South Florida region starts at $295.00.

Delivery cost is based on the quantity of furniture and the requirements of the job. Your quote will identify the pickup and delivery locations, included services, and any additional charges.

Assembly and installation are included only when listed in your quote.

Yes, when arranged in advance and included in the approved scope of work.

Please place cartons in the final assembly room unless you have requested relocation service. Additional fees apply for moving items upstairs or downstairs when the building has no elevator or the elevator is not working.

Charges depend on the number of floors and the size, weight, and quantity of items.

Travel charges are identified in your quote.

Required parking, valet, or similar access expenses may be additional. Please tell us about building parking requirements when requesting your quote so we can explain the applicable costs in advance.

Yes. We receive furniture for customer projects by scheduled appointment.

Receiving hours are Monday through Friday, 8:00 a.m. to 12:00 p.m., excluding holidays and approved closures.

The shipping company must call 786-474-6972 in advance to schedule the delivery date and time. Please do not send a shipment without a confirmed receiving appointment.

For projects following our warehouse-receiving payment schedule, the second 20% payment is due before the furniture arrives.

Yes. Large-quantity furniture projects include 30 days of free storage.

After the free period, storage fees for large quantities of furniture are based on square footage. Your written quote will identify the free-storage period, billable square footage, storage rate, billing period, and any handling charges.

Receiving and storage arrangements must be confirmed with our office before shipment.

Packaging removal and additional cleanup services are available when included in your quote.

Waste-facility disposal for large quantities of trash starts at $395.00. The final price depends on the quantity, type of material, and handling required.

Please request removal when booking so the appropriate labor and transportation can be arranged.

A cancellation fee of 10% of the total invoice value applies, subject to applicable law. Please submit cancellation requests in writing to info@miamifurnituresassembly.com.

Any refund calculation will account for the cancellation fee, services already performed, and any credit-card surcharge that may lawfully remain nonrefundable.

Contact our office as soon as you know the scheduled date will not work. Replacement dates are subject to availability.

If the crew arrives and cannot perform work because the site, products, access, or required arrangements are not ready, the $295.00 no-work visit charge may apply.

Approved refunds are processed on the 20th day of each month once eligibility and the refund amount have been confirmed.

Refunds are returned to the original payment method when possible. Your bank or payment provider may require additional time to post the funds. Any legally required refund deadline takes priority over our monthly processing schedule.

A credit-card surcharge is retained only when permitted by applicable law and card-network rules.

If those rules require the surcharge to be refunded in full or proportionately with a partial refund, we will include the required amount in your refund.

Yes. We provide a 30-day workmanship warranty on assembly and installation of new products supplied in their original, unopened packaging. The warranty begins on the service completion date.

A signed completion record or invoice and payment in full are required, subject to rights that cannot legally be waived.

Covered workmanship corrections, including the necessary return visit, are provided at no additional charge.

The warranty does not cover manufacturer defects, missing parts, shipping damage, ordinary wear, misuse, overloading, improper care, or damage caused by others.

It also excludes problems caused by later moving or modifying the furniture, or by environmental conditions unrelated to our workmanship.

Existing furniture is not covered unless your written quote expressly includes a warranty.

Contact our office promptly at 786-474-6972 or info@miamifurnituresassembly.com. Include your invoice number, a description of the concern, and clear photographs when available.

Please give us a reasonable opportunity to inspect the issue and arrange any covered correction. Stop using an item if it appears unsafe.

Some products require wall anchoring under the manufacturer’s instructions.

Please tell us about installation restrictions and obtain any necessary property-owner approval before service. Required anchoring and mounting must be performed safely and within the agreed scope.

We may pause work if required safety measures cannot be completed. Additional materials or work will be discussed and approved before proceeding.

For safety, customers should not participate in assembly, installation, or heavy lifting alongside the crew. We arrange the number of installers needed for the agreed work.

Please keep the work area clear while service is underway.

Timing depends on the number and complexity of the products, required mounting, site access, and the condition of the items and parts.

We can discuss the expected service time when preparing your quote. Missing parts, damaged products, building restrictions, or additional requested work may affect the schedule.

If we cannot provide the agreed service, we will contact you to discuss rescheduling or a refund for the unperformed portion.

A customer cancellation fee does not apply when the cancellation is caused by our company. Any completed work will be identified separately.

Yes. Tips are optional and appreciated. They are separate from the service charges on your invoice.

Please review our Terms and Conditions for the full policies governing quotes, payments, scheduling, receiving, storage, cancellations, refunds, and warranty service.